Stop Payments and Written Statement of Unauthorized Debits (Consumers vs. Corporate)

Event Details*
Thursday, May 02, 2024
2:00 - 3:00 pm ET
Webinar; 1.2 NCP CEU Eligible
Level: Intermediate

Event Registration**
Member Price: $150.00
Non-Member Price: $325.00
**$150 member registration fee includes 3 registrations. Additional members may be registered for $25/person. All members must be registered at the same time, and you must be logged in to receive this pricing.


I’ve passed my standard return timeframes, what now? Extended returns can prove challenging when an institution needs to balance the operational considerations against consumer protection and expectation. Institutions often raise questions such as can I return this Entry? Which return reason code is the most appropriate? Do I need a form? Knowing the answers to these questions is critical for a Receiving Depository Institution (RDFI) to operate compliantly in the ACH Return space. Moreover, the question of consumer vs. non-consumer implications comes into play and we need to ensure we are taking the correct course of action.

In this session, we explore what extended ACH returns primarily addressing the use and requirements of stop payments and written statement of unauthorized debits (unauthorized payments). Some topics we will address include defining extended returns, exploring the use and best practices of stop payment and written statement forms, operational considerations, regulatory considerations, and use of return reason codes, and the implications for not following proper compliance procedures. If you are unsure of how to handled extended returns or just need a refresher this is the course for you!

Come join this session where will dive into extended returns exploring stop payments and written statement of unauthorized debits.


Attendees will:
• Demonstrate a solid understanding of the unauthorized extended return process.
• Differentiate between a stop payment request and use of the written statement of unauthorized debit.
• Construct a plan for reviewing existing process and procedure to ensure


Speaker:
• Patty Presta, AAP, NCP, Director, Education, NEACH


Audience:
• Anyone involved in check processing/RDC
• NCPs
• Operations



*Please note that the access information will be sent to you in a separate email upon receipt of payment. Access information and support are only provided during normal business hours.

**$150 member registration fee includes 3 registrations. Additional members may be registered for $25/person. All members must be registered at the same time, and you must be logged in to receive this pricing.