Janet Merlet is the Vice President of Membership Services at NEACH.
Janet joined the NEACH team in February 2011 and is focused primarily on enhancing the association’s value and services to members, including identifying strategic opportunities to build out new members and membership opportunities. In addition to developing the membership program, Janet manages publications selection and distribution, including the NACHA Operating Rules & Guidelines, and NEACH’s check education. Janet has a strong knowledge of payment systems, payment operations rules and regulations, risk mitigation, and fraud management.
Prior to joining NEACH, Janet was the Senior Assistant Vice President and Deposit Services Manager at a community bank, overseeing the deposit operations area for ACH/electronic payment processing, ATM/debit card management, check processing, internet banking, domestic and international wire transfers, and remote deposit capture. She ensured compliance with state and federal regulations; completed annual vendor reviews and risk assessments; and helped plan, develop, and test deposit operation functions as a key member of the disaster recovery team.
Janet has been certified by NACHA as an Accredited ACH Professional, and by ECCHO as a National Check Professional and Certified Trainer for the National Check Professional Certification Exam.