The Investigations Process: Advanced

When:  Aug 27, 2019 from 14:00 to 23:00 (ET)
Event Details*

1.8 AAP/APRP CEU Eligible

Event Registration
**

Member Price:         $195.00
Non-Member Price:  $295.00

Every business and financial institution is faced with fraud but may not know how to conduct the investigation. This course skips the basics of fraud types and essentials, and jumps straight into conducting actual investigations. Using real case studies of actual frauds committed against businesses and financial institutions, we’ll explore topics including:•The ABCs of the investigation process• Actual Knowledge o What this means o What could happen if you don’t act appropriately• Escalation strategies • Documentation including o What you should NEVER say to a customer or member o Why you should NEVER document case investigations in email •Evidence collection and retention •Working with law enforcement •Case management tips and requirements.  Take aways! Course concludes with a 20 question exam. The exam and correct answers are provided to attendees that can be used as an internal training tool / resource. Course also includes a Q&A document that will include all questions asked during and immediately following the webinar, and the speaker will provide written responses. Our speaker has over 20 years of fraud investigations experience and she will share the tips, tricks, trends, and wins and wos from her experience.


Speaker: Rayleen Pirnie

*Please note that the access information will be sent to you in a separate email upon receipt of payment.  Access information and support are only provided during normal business hours.
** This event is part of the NEACH Education Club.  Members who join the Club save $65 off the cost of this event.
**Receive 90-day access to the Replay On-Demand recording for this webinar when registered as Session PLUS.  

Location

Replay On Demand