Regulation E 3-Part Series

Event Details*
2:00 - 3:30 pm ET
Webinar; 1.8 AAP/APRP CEU Eligible (per session)

Finding the Balance: Unauthorized EFTs and Regulation E (Beginner) | Wednesday, March 26, 2025
Sticky Situations 1: Regulation E Compliance Tips (Intermediate) | Wednesday, April 16, 2025
Sticky Situations 2: Regulation E Compliance Tips (Advanced) | Wednesday, August 6, 2025


Event Registration**
Member Price: $495
Non-Member Price: $645
**Price listed is per person and does NOT allow additional registrations for free.


Consumer protection is an important aspect of every institution’s daily operations and Regulation E continues to become more complex every year. As a result, institutions are often faced with “sticky situations” while they attempt to balance payment rules with federal consumer protection requirements. An improper balance can lead to non-compliance of federal law.

The sessions in this 3-part series will help attendees uncover many of the most common non-compliance issues, positioning the institution for stronger compliance to reduce exposure to risk and financial losses. Additionally, the speakers will cover any changes to the regulations’ interpretations and/or compliance expectations issued prior to each event date.

Note: Attendees should have a working knowledge of Regulation E and dispute handling procedures at your institution prior to attending these sessions.


Speakers:
• Mary Mumper-Morrison, AAP, APRP, CAMS, Advisor, NEACH Payments Group
• Rayleen M. Pirnie, BCJ, AAP, CERP, Advisor, NEACH Payments Group


Audience:
• AAPs
• ACH Coordinator
• ACH Receipt
• APRPs
• Audit Department
• BSA/Compliance
• Cards (Including Error Resolution Disputes)
• Electronic Banking
• Faster Payments/Emerging Payments
• Financial Institutions
• HR/Training Director
• Operations
• Payments Rules and Regulations
• Payments and Industry Trends
• Reg E
• Retail Banking/Front Line Staff
• Risk Management (Including Fraud Incidents)
• Training Director



*Please note that the access information will be sent to you in a separate email upon receipt of payment. Access information and support are only provided during normal business hours.

**Price listed is per person and does NOT allow additional registrations for free.