Thursday, March 18, 2021
Thursday, September 2, 2021
Time: 2:00 PM – 3:30 PM
Webinar & Complimentary Recording; 3.6 AAP, APRP CEU Eligible
Learning Level: Advanced
Member Price: 325.00
Non-Member Price: 525.00
Non-compliance with Reg E can result in substantial fines, lawsuits, CFPB investigation, and more. With consumer protection being an important aspect of every financial institutions’ daily operations, there is often a miscommunication between compliance interpretations of the regulation and operational handling. This session will resolve common issues and position the institution for compliance and reducing exposure.
This advanced, two-part series, will explore the complex and often misinterpreted world of Regulation E. From disclosure requirements to “what-went-wrong” where cases resulted in multi-million-dollar penalties, and Regulator expectations to the perception of a disconnect between payment rules and the Reg, no subject is off-limits! Bring your questions as each session will focus largely on addressing attendee questions, concerns, and cases.
Each course concludes with Action Items for attendees to assess internal procedures, develop appropriate internal training, increase the institutions compliance posture, and more.
In this two-part series, attendees will:
- Dissect common Regulator and CFPB findings;
- Relate CFPB interpretations to common consumer claims;
- Isolate common areas where Compliance and Operations/Frontline interpret Reg E differently creating an environment of non-compliance;
- Examine Regulator and CFPB requirements and expectations;
- Provide their own situations for group discussion;
- Investigate appropriate responses to true situations.
Rayleen M. Pirnie, Director, Risk & Fraud, NEACH
You might also like:
- ACH Operations staff
- ACH Managers
- Compliance Officers (Auditors)
- Electronic Payments professionals
- Risk Management
- AAPs and APRPs wanting to earn continuing education credits.
- Quarterly Regulatory Landscape: 4-Part Series
- Sticky Situations – Handling Consumer EFT Disputes 2021
- ACH Fraud: From the Rules and Beyond
*Please note that the access information will be sent to you in a separate email upon receipt of payment. Access information and support are only provided during normal business hours.