Green Book: Compliance and Liability

When:  Aug 25, 2021 from 14:00 to 15:30 (ET)

Event Details*
Wednesday, August 25, 2021 / 2:00 -3:30 PM ET
Webinar; 1.8 AAP/APRP CEU Eligible
Learning Level: Advanced

Event Registration**
Member Price:     $225.00
Non-Member Price:   $325.00

Using real-life scenarios, understand RDFI obligations under the Green Book, how to reduce exposure by following Nacha Rules, and gain clarity around timelines and investigations. 

Proper handling of Federal Government Benefit Payment Reclamations could mean the difference between the RDFIs ability to limit their liability or being liable for all overpayments, which could mean thousands in losses. Using actual cases, attendees will document sound business practices to limit liability, identify practices that can reduce (or increase) exposure, and procedural document tips based on the Green Book.

Attendees will:

  1. Review critical provisions of the Green Book
  2. Document compliance obligations
  3. Record actions that increase or limit liability
  4. Calculate liability based on provided (true) cases


Sandy Ortins, SVP, Operations, NEACH
Rayleen M. Pirnie, Director, Risk & Fraud, NEACH

This session is ideal for those with responsibilities in: 

  • ACH Operations Staff
  • ACH Managers
  • Compliance Officers 
  • Electronic Payments Professionals
  • Risk Management
  • AAPs & APRPs wanting to earn CEUs

You might also like:

  • 2021 Industry Update
  • Reclamations: Government vs. Commercial

*Please note that the access information will be sent to you in a separate email upon receipt of payment.  Access information and support are only provided during normal business hours.
** This event is part of the NEACH Education Club.  Members who join the Club save $75 off the cost of this event.


Webinar/ Replay On-Demand