Wednesday, February 14, 2018
2:00 pm - 3:30 pm
Webinar; 1.8 AAP CEU Eligible
Member Price: $195.00
Non-Member Price: $295.00
This interactive, fast-paced session focuses on the most common disputes, and provides staff with a basic understanding of what is required to maintain compliance, plus tips on handling these issues. The course concludes with real life “sticky situations” where attendees try their hand at solving the issue while balancing compliance obligations with customer service. Course includes a minimum of 4 case studies.
*Please note that the access information will be sent to you in a separate email upon receipt of payment. Access information and support are only provided during normal business hours.
** This event is part of the NEACH Education Club. Members who join the Club save $65 off the cost of this event.
**Receive 90-day access to the Replay On-Demand recording for this webinar when registered as Session PLUS.
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