Event Details* Wednesday, March 26, 2025 2:00 - 3:30 pm ET Webinar; 1.8 AAP/APRP CEU Eligible Level: Beginner Event Registration** Member Price: $200 Non-Member Price: $350 **Price listed is per person and does NOT allow additional registrations for free. Regulation E establishes the minimum standards a financial institution must follow when resolving consumer claims of unauthorized Electronic Fund Transfers (EFTs). Using Regulation E and common financial institution questions as a guide, this course dives into critical components of an institution's obligations for consumer claims of unauthorized ACH debits and debit card transactions. In this interactive, basic session, attendees will: • Examine provisions of Regulation E applicable to consumer claims of unauthorized EFTs • Discuss how Regulation E and the CFPB’s 2021 interpretations impact investigation responsibilities of institutions • Compare Regulation E investigation requirements to payment system rights of return • Differentiate institution responsibility/liability from consumer liability • Apply what you have learned Speakers: • Mary Mumper-Morrison, AAP, APRP, CAMS, Advisor, NEACH Payments Group • Rayleen M. Pirnie, BCJ, AAP, CERP, Advisor, NEACH Payments Group Audience: • AAPs • ACH Coordinator • ACH Receipt • APRPs • Audit Department • BSA/Compliance • Cards (Including Error Resolution Disputes) • Electronic Banking • Faster Payments/Emerging Payments • Financial Institutions • HR/Training Director • Operations • Payments Rules and Regulations • Payments and Industry Trends • Reg E • Retail Banking/Front Line Staff • Risk Management (Including Fraud Incidents) • Training Director You might also like: • Sticky Situations 1 • Sticky Situations 2 *Please note that the access information will be sent to you in a separate email upon receipt of payment. Access information and support are only provided during normal business hours. **Price listed is per person and does NOT allow additional registrations for free.
50 Burlington Mall Road, Ste 212Burlington MA 01803USAPhone: 781-321-1011FAX: 781-338-9627
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