New Return Reason Code R11 is Coming: Is your Organization Prepared?

When:  Jul 16, 2019 from 12:30 PM to 2:00 PM (ET)
Event Details*

Tuesday, July 16, 2019
Time: 12:30 PM - 3:00 PM
Webinar; 1.8 AAP/APRP CEU Eligible

Event Registration**
Member Price:         $225.00
Non-Member Price:  $295.00

Because of a recently approved amendment to the Nacha Operating Rules, financial institutions (FIs) will soon have the ability to differentiate between Unauthorized Return Reasons for consumer debits. With more granular and precise reasons for returns, ODFIs and their Originators will have better information when a customer claims an error occurred with an authorized payment or there was no authorization for payment. R11 returns share some of the same requirements and characteristics of R10 but there are key differentiating factors all parties need to be aware of before the Rules go into effect. Attend this important webinar to hear a thorough explanation of these changes and what your FI needs to do to prepare for April 2020 to avoid being in violation of these new Rules.

Speakers: Amy K. Morris Senior Director, ACH Network Rules, Nacha; Sandy Ortins, AAP, APRP, NCP Vice President, Education, NEACH; Wendy A. Radford, AAP Product Development Liaison, Federal Reserve Bank of Atlanta

** This event is not eligible for inclusion of the Education Club or Session Plus.