The COVID-19 pandemic spurred innovation and modernization across different businesses and industries, and banking is one of the fields that had no choice but to keep up. However, innovation is an ongoing process that requires leveraging both new and existing resources effectively.
In episode 4 of the Wrestling Payments podcast, I welcome Linda Cooper, the VP & senior operations manager at Gorham Savings Bank. We talk about the ways to optimize processes and better leverage existing resources, how COVID has driven significant changes in the banking space, and the importance of continuous improvement.
To hear this episode and many more like it, subscribe to Wrestling Payments on YouTube, Apple Podcasts, Google Podcasts, Spotify, or anywhere else you listen to podcasts or visit wrestlingpayments.com.
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Joe Casali
Executive Vice President
New England ACH Association
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