Real-time payments are at the heart of the innovation agenda for the majority of banks worldwide.
96 percent of banks globally state that they will develop new and innovative services on top of their investment in real-time payments in 2019 and 2020, according to the Culture of Innovation Index by ACI Worldwide (NASDAQ: ACIW) and leading research consultancy Ovum.
The research also reveals that 92 percent of banks globally expect to grow revenue from real-time payments, reflecting the degree to which real-time has come to underpin a new wave of product innovation and revenue opportunities.
“Our research shows that real-time payments infrastructure is either a direct enabler or closely linked with most of the new services and propositions banks are developing globally,” said Craig Ramsey, head of real-time payments, ACI Worldwide. “The majority of banks globally are beginning to understand that real-time payments, especially when combined with Open Banking, have a huge potential to help banks grow revenue and attract new customers.”