Recent financial technology announcements, potentially affecting credit unions, focused on expanding data and digital technologies.
The Tampa, Fla.-based innovation catalyst and strategic consultant Best Innovation Group announced a major expansion of its products and services designed to create growth for credit unions by expanding data and digital technologies use.
BIG Consulting’s new services include: A technology assessment that reviews a credit union’s strategy, member value proposition, financial goals, technology platform and service channels and intertwining those plans with the technology strategy and roadmap; a new strategic financial assessment, considers these same areas but with a special emphasis on the balance sheet, risk, margin, expense management and return on assets; the new market expansion plan combines the most important service channel trends within financial service markets; and voice interaction helps credit unions build a voice service performance strategy.