From making restaurant reservations to ordering meals, a growing share of U.S. consumers using smartphones as part of their dining experiences. In turn, restaurants are fast embracing mobile payments as they look to deliver on the speed and convenience their customers have come to expect.
As restaurants and QSR chains upgrade their payment systems to accept mobile and other forms of digital payments, they are also adopting instant payments for wages and tips paid to their workers.
Tips and gratuities are vital to 2.5 million Americans working as restaurant servers. Most of these workers earn the bulk of their money in cash-based tips, which is becoming a problem as consumers increasingly go digital.