Automation can address many of the common pain points that dog accounts payable (AP) professionals, but they need to be educated about these solutions before they can improve their workflows. Such lessons are essential to fueling automation adoption. There are plenty of solutions available that can digitize invoices, automate data input for processing and enable quick electronic payments, but many AP departments still use paper-based offerings like checks, which are used by 80.8 percent of firms, according to recent PYMNTS research.
This number does not translate into high satisfaction, however. The same study found that 63.5 percent of AP professionals were satisfied with paper checks, compared to the average satisfaction rate of 69.5 percent, Same Day ACH at 83 percent, ACH at 76.6 percent and digital wallets at 73.9 percent.